Privacy Policy

Parcel Pivot: Turning Docks · Effective 15 October 2026

Parcel Pivot is a single-player puzzle game made by Virgo Studio. This policy explains what happens to your information when you play it. The short version: there are no accounts and no ads. If you say yes, the game sends anonymous play statistics to Google Analytics for Firebase and crash reports to Firebase Crashlytics. Optional purchases are handled entirely by Apple or Google. We never sell any data.

Information we collect

Nothing, unless you agree to share play stats and crash reports. The first time you open the game it asks “Share play stats?”. Nothing is sent until you tap SHARE, and you can turn it off any time under Settings → Share play stats.

If you agree, the game uses Google Analytics for Firebase (Google LLC) to learn which levels players finish or get stuck on, so the puzzles can be improved. It sends:

Data	Why
Game events: level started, level finished (moves, time), dead end reached	To see which levels are too hard or too easy
A random app-instance ID created by Firebase	To count players without knowing who they are
Approximate location (country / region), which Google works out from your IP address	To see where the game is played
Basic device and app information (model, OS version, app version) and session length	To find problems on particular devices
Purchase events that Firebase may record automatically	To count purchases (no payment details)

With the same answer, the game also uses Firebase Crashlytics (Google LLC). If the game crashes, the next time you open it a crash report is sent so the bug can be fixed:

Data	Why
Crash details: where in the game's code it stopped, and the level you were on	To find and fix the bug
Device model, OS version, app version, free memory and disk at the time of the crash	To find problems on particular devices
A random installation ID created by Crashlytics	To count how many players a crash affects

If you tap NO or turn the switch off, crash reports stay on your device and are never sent.

This data is not linked to your name, email or any account, and is not used for advertising or tracking.
The game does not ask for permission to track you across other apps (App Tracking Transparency) and does not read the device's advertising identifier (IDFA).
How Google handles this data is described in Google's Privacy Policy and at firebase.google.com/support/privacy (Analytics and Crashlytics).

In-app purchases

The game offers two optional one-time purchases: Unlimited Hints and Box Styles. There are no subscriptions. Payment is processed entirely by Apple (App Store) or Google (Google Play) under their own privacy policies. We never see or receive your name, email, card or other payment details. The game only keeps a note on your device of which items you have bought, and you can get them back with RESTORE in the shop or in Settings.

Information kept on your device

Data	Why
Current level, levels unlocked and stars earned	So the game remembers your progress
The board you were playing and its undo history	So you can continue exactly where you left off
Settings (sound, vibration, reduce motion, share play stats) and free hints left	So the game remembers your choices
Items you have bought and the box style you picked	So your purchases stay unlocked

These files are stored only on your own device and never leave it. Deleting the app deletes them.

Advertising

The game shows no ads of any kind.

Children

The game is rated 4+ but is not directed at children and is not in the App Store's Kids category. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will help remove it.

Changes to this policy

If this policy changes, the new version will be posted on this page with a new effective date.

Contact

Questions about privacy: nvminhtu@gmail.com