Support
Email terrynguyen49@gmail.com — we usually answer within 2 days. Please include your iPhone model and iOS version.
Haunts isn't logging my places
- Open iPhone Settings › Haunts › Location and choose Always. With "While Using", Haunts can only log while it's open.
- Check that Pause logging is off in Haunts › Settings.
- A place shows up after you stay about 5 minutes. iOS sometimes reports a stop a little late — give it a few minutes.
- Low Power Mode can delay background updates.
A place has the wrong name
Tap the place › Change place, then pick the right spot or type a name. Haunts remembers it for your next visits there.
Importing your Google Timeline
- On your phone, open Google Maps › your profile picture › Your Timeline.
- Tap ••• › Export Timeline data and save the file (Timeline.json).
- In Haunts, open Settings › Import Google Timeline › Choose file.
Older exports from Google Takeout (Semantic Location History, one file per month) work too — pick several at once. Importing the same file again never adds visits twice.
Subscriptions
- Restore: Haunts › Settings › Restore Purchases (same Apple account).
- Cancel: iPhone Settings › your name › Subscriptions › Haunts.
- Refunds: request at reportaproblem.apple.com.
Export or delete your data
Haunts › Settings › Your data: export everything as JSON + GPX, or delete all data.
© 2026 Nguyen Vu Minh Tu · terrynguyen49@gmail.com